Customer Service

Our Service Philosophy, "The Diamond Principle, A Cut Above The Rest."
Exceeding Every Internal and External
Service Expectation.

At SafeAuto, we take pride in the quality of our customer service. This includes how we treat each and every internal and external customer. We care about our employees which makes our employees care about our customers. This is another reason we believe so strongly in the value of dealing directly with our customers. Because there's no middleman, we can guarantee a consistent level of service that's virtually a cut above the rest in the industry. It's all part of a philosophy we call "The Diamond Principle." The Diamond Principle is built upon the "Pillars of Promise" which is our PROMISE to provide caring, professional, knowledgeable, responsive and dedicated customer service.   

SafeAuto Customer Service Representatives care
about your auto insurance needs
Combine our service philosophy with 24 hour availability, state-of-the-art call centers, affordable monthly payments, competitive rates, quick claims service and it's soon obvious that we're serious about service. Just ask any of our professional associates. When you contact a SafeAuto Insurance call center, you're dealing with the very best people who care about serving you, while exceeding your service expectations.

Contact Customer Service:
PO Box 182109
Columbus, OH 43218-2109
E-mail: CSD@safeauto.com