Why Should You Choose SafeAuto?
When the going gets tough, the tough ones get going with affordable auto insurance they can depend on to protect themselves, and their vehicle. At this point, you’ve almost made your final selection on which car insurance carrier you’re going to go with. You’ve researched so many car insurance companies websites, maybe taken the time to compare car insurance quotes, and asked your buddies who they use. You’ve narrowed it down to SafeAuto and…the other guys, and now it’s time to take a look side-by-side.
At SafeAuto, we value transparency as much as affordability. We hope this chart helps you decipher if SafeAuto or Direct Auto is a better fit to meet your insurance needs.
BBB Rating
SafeAuto
SafeAuto Insurance Group Inc. is rated A+ by the BBB.
Direct Auto
A+
What customers say...
SafeAuto
“I needed an insurance provider before I could reinstate my license. Because of previous mistakes I was unable to obtain a policy through the other big providers. But I reached out to SafeAuto and within minutes I secured a policy to help me take the first steps in getting my life back on track.”
“When no one else would take me because of my driving record, they did, and I love watching my premium drop every 6 months!”
“Very pleased with overall experience. And as for the cost, the same coverage was half what I was paying.”
Direct Auto
“Nice, efficient and personable.”
“Helpful customer service representatives provided me with the service needed. They were knowledgeable.”
These reviews are from consumers via the BBB or directly received from our own customers.
Do SafeAuto and Direct Auto offer 24-hour customer service?
SafeAuto
NO
SafeAuto's Customer Service department is available Monday to Friday from 9am-9pm EST, Saturday from 11am-5pm EST, and closed on Sundays.
Dial customer service at 1 800 723-3288.
Direct Auto
YES, via e-mail
Do SafeAuto and Direct Auto provide SR-22 insurance?
SafeAuto
YES
We do our best to provide you with the best rates for SR-22 car insurance from SafeAuto that is fast and easy, regardless of the reason.
Direct Auto
YES
Are SafeAuto and Direct Auto flexible to my insurance needs?
SafeAuto
Flexible, fast.
Not every carrier understands if your needs are month to month. That’s why we offer low down payments and flexible policies so you can choose the best car insurance coverage for your situation no matter how often it changes.
Direct Auto
Flexible
How long does it take to get a quote?
SafeAuto
3 minutes.
Get a quote online or with help from our trained specialists in 3 minutes or less, so you can get back on the road the same day.
Direct Auto
About 2 minutes.
What discounts do SafeAuto and Direct Auto offer?
SafeAuto
Multi-Vehicle
New Business Transfer
Homeowner
Driver Improvement Course
And more…
Direct Auto
Multiple Policies
Good Student
Safe Driver
This is not an exhaustive list of every discount offered. Discounts may vary by state. Call and discuss which discount options may apply to your situation with your insurance carrier.
What are SafeAuto's and Direct Auto's specialties?
SafeAuto
State-minimum insurance coverage
High-risk auto insurance
As a legal requirement, we believe everyone should have access to the insurance they need to get back on the road safely. It’s our pleasure to help drivers with less-than-perfect records get the coverage they need at a price they can afford.
Direct Auto
Finding discounts
Customize your policy to your needs and add all discounts you are entitled to.
What insurance offerings do SafeAuto and Direct Auto provide?
SafeAuto
Auto
Renters and Homeowners
Motorcycle
And more.
We can help you find the insurance you need, whether it’s auto insurance, property insurance, or health insurance.
Direct Auto
Auto
Health
Life and more…
This is not an exhaustive list of every product offered by each insurance company.
What payment options do SafeAuto and Direct Auto offer?
SafeAuto
Online, phone, mail, app
Explore your payment options.
We also offer low down payments and billing plans to better accommodate your needs – just call and ask what is available in your state.
Direct Auto
Online, in-person, electronic check, text
Are You Ready To Commit?
You’ve done your due diligence to compare SafeAuto to The General, and now, you’re better prepared to select the best affordable car insurance for you. We’re proud to provide insurance to anyone who needs insurance, regardless of their driving record, and we would be just as proud to serve you, too.
Please note the information included on this page was last updated in October 2020.
Play It Safe with SafeAuto Insurance
Have a question for us at SafeAuto? Need to start a policy? Just want to talk? Call us at 1-800-SAFEAUTO or email us at customerservice@safeauto.com. For common questions, please consult our FAQ page.