Why Should You Choose SafeAuto?
Alright. Slow down, take a 30 second break. Maybe have a glass of water. Are you staying hydrated? You need to stay hydrated. Okay. At this point, you’ve probably already spent a good amount of time combing through car insurance companies websites, asking friends for recommendations, and may have even taken the time to compare car insurance quotes. You’ve narrowed it down to SafeAuto and…the other guys and now it’s time to get down to brass tacks.
At SafeAuto, we value transparency as much as affordability. We hope this chart helps you decipher if SafeAuto or Root is a better fit to meet your insurance needs.
BBB Rating
SafeAuto
SafeAuto Insurance Group Inc. is rated A+ by the BBB.
Root
A+
What customers say...
SafeAuto
“SafeAuto provides peace of mind - no hassle - auto insurance coverage, at the best prices with excellent customer service.”
“It was so easy to obtain a quote and then obtain great coverage! The installment payment plan really helped out when on a fixed income!”
“Needed reliable insurance and I needed It ASAP. Would advise anyone to get safe auto. Makes you feel like a person and not a check.”
Root
“I've really enjoyed having my insurance through this company. My rate has went down, never up. I like being able to see how well I'm driving and what I could work on.”
“We purchased Root insurance because the rates were competitive…we made no claims during the six months we were with them, yet Root raised our insurance rate twice, and pretty significantly.”
These reviews are from consumers via the BBB or directly received from our own customers.
Do SafeAuto and Root offer 24-hour customer service?
SafeAuto
NO
SafeAuto's Customer Service department is available Monday to Friday from 9am-9pm EST, Saturday from 11am-5pm EST, and closed on Sundays.
Dial customer service at 1 800 723-3288.
Root
YES
Customer service with an expert is available by phone during business hours. New claims can be made any time by app.
Do SafeAuto and Root provide SR-22 insurance?
SafeAuto
YES
We do our best to provide you with the best rates for SR-22 car insurance from SafeAuto that is fast and easy, regardless of the reason.
Root
YES
Are SafeAuto and Root flexible to my insurance needs?
SafeAuto
Flexible, fast.
Not every carrier understands if your needs are month to month. That’s why we offer low down payments and flexible policies so you can choose the best car insurance coverage for your situation no matter how often it changes.
Root
Flexible
How long does it take to get a quote?
SafeAuto
3 minutes.
Get a quote online or with help from our trained specialists in 3 minutes or less, so you can get back on the road the same day.
Root
About 3 weeks.
Root sets rates based on driving behavior. It takes about three weeks to complete the “test drive” which tracks your driving.
Available in some states same-day.
What discounts do SafeAuto and Root offer?
SafeAuto
Multi-Vehicle
New Business Transfer
Homeowner
Driver Improvement Course
And more…
Root
Good Driver – Root measures driving behavior in order to set rates.
This is not an exhaustive list of every discount offered. Discounts may vary by state. Call and discuss which discount options may apply to your situation with your insurance carrier.
What are SafeAuto's and Root's specialties?
SafeAuto
State-minimum insurance coverage
High-risk auto insurance
As a legal requirement, we believe everyone should have access to the insurance they need to get back on the road safely. It’s our pleasure to help drivers with less-than-perfect records get the coverage they need at a price they can afford.
Root
Good Drivers.
Root bases their rates primarily on driving behaviors, which are measured via their app.
What insurance offerings do SafeAuto and Root provide?
SafeAuto
Auto
Renters and Homeowners
Motorcycle
And more.
We can help you find the insurance you need, whether it’s auto insurance, property insurance, or health insurance.
Root
Auto
Renters and Homeowners
This is not an exhaustive list of every product offered by each insurance company.
What payment options do SafeAuto and Root offer?
SafeAuto
Online, phone, mail, app
Explore your payment options.
We also offer low down payments and billing plans to better accommodate your needs – just call and ask what is available in your state.
Root
You can pay for your policy in-app/online. They accept credit cards and Apple Pay.
Are You Ready To Commit?
You’ve done your due diligence to compare SafeAuto to The General, and now, you’re better prepared to select the best affordable car insurance for you. We’re proud to provide insurance to anyone who needs insurance, regardless of their driving record, and we would be just as proud to serve you, too.
Please note the information included on this page was last updated in October 2020.
Play It Safe with SafeAuto Insurance
Have a question for us at SafeAuto? Need to start a policy? Just want to talk? Call us at 1-800-SAFEAUTO or email us at customerservice@safeauto.com. For common questions, please consult our FAQ page.