last updated: 08/27/2020
People across the country are feeling the impact of the current COVID-19 pandemic. It is our sincere hope that you and your loved ones are, and remain, healthy during this time.
As the government and regulatory response to the COVID-19 epidemic changes almost daily, more and more states and jurisdictions are closing restaurants to help deter the spread of the virus. In response, these businesses are increasing their delivery and take-out business and more people are using their personal autos to temporarily deliver groceries, prescriptions, meals, etc.
In an effort to do our part to assist our policyholders during this unprecedented time, Safe Auto will temporarily suspend enforcement of the food delivery exclusion under our Personal Auto Policy. For a limited window of time, from March 20, 2020 through December 31, 2020, we will temporarily provide coverage for policyholders while they are providing a delivery services (restaurants, retailers, grocers, pharmacies, etc.) on behalf of businesses using their personal autos that are covered by their Safe Auto Policy.
After December 31, 2020 the exclusion will go back into effect unless Safe Auto elects to extend or modify this temporary expansion of coverage. All other terms and conditions of the policy remain unchanged.
We strongly encourage you to use SafeAuto’s self-service tools to access and keep your policy up to date. You can make payments online, make policy changes, and enroll in paperless delivery by logging into My Policy.
Like a number of people, many of our employees are now working from home. We feel grateful that we can use technology to continue to service our policyholders and appreciate your understanding and patience if you hear some background noise or experience longer call times. We are trying our best to service your insurance needs.
If you have any questions, our customer service representatives are available 24/7 to assist you at 1-800-SAFEAUTO (1-800-723-3288).
Thank you for being a customer!