ELECTRONIC SIGNATURE & ELECTRONIC DOCUMENT DELIVERY TERMS & CONDITIONS

If you agree to receive and sign your policy documents electronically, you must read these terms and conditions carefully. You should print or otherwise retain a copy of this agreement for your records.

When consenting to electronic signature and/or electronic delivery of documents, you are agreeing that your consent is voluntary and can be withdrawn at any time.

ELECTRONIC SIGNATURE OF POLICY

From time to time, SafeAuto may provide you with certain written notices or disclosures. The federal Electronic Signatures in Global and National Commerce Act (“ESIGN ACT”) and certain state laws allow the use of electronic signatures. With your consent, you can review and sign your documents through a designated electronic signing system. If you elect to electronically sign documents, further disclosures pertaining to electronic records and electronic signatures will be provided to you upon accessing an electronic signing system link sent by SafeAuto

ELECTRONIC DELIVERY OF DOCUMENTS

SafeAuto may provide you with certain written notices or disclosures. Some of these notices and disclosures are required by law to be “in writing”, which means you are entitled to receive the notice or disclosure on paper. The federal ESIGN Act and certain state laws allow SafeAuto to provide you these notices or disclosures electronically with your consent.

Described below are the terms and conditions for providing such notices and disclosures to you in electronic form. SafeAuto reserves the right to provide you notices or disclosures in paper form, even if you have consented to receive the documents in electronic form. Please read the information below carefully; if you do not agree with any of the terms and conditions for electronic delivery, do not consent to electronic delivery. If you consent to electronic delivery of documents, you agree that this consent is voluntary and can be withdrawn at any time.

All Notices And Disclosures Will Be Sent Electronically

Unless you tell SafeAuto otherwise, in accordance with the procedures described below, SafeAuto will provide to you in electronic format all required notices, disclosures, authorizations, acknowledgements, information, and other documents (collectively referred to as “electronic documents”) that are to be provided or made available to you. All electronic documents will be sent to the email address that you have provided to SafeAuto. However, as indicated above, SafeAuto reserves the right to provide you documents in paper form, even if you have consented to receive in electronic form.

How To Request A Paper Copy Of An Electronic Document

You will have the ability to download and print electronic documents that SafeAuto sends you. To request a paper copy of the electronic document, send an email to the appropriate email address designated below and include within your email your full name, email address, US Postal address, and telephone number. SafeAuto will at that time, if allowed by law, bill you for any fees associated with this request.

For Policy related document requests: customerservice@safeauto.com

For Claims related document requests: claims@safeauto.com

You may also call 1-800-SAFEAUTO (800-723-3288) and request a paper copy of an electronic document previously provided to you. SafeAuto will at that time, if allowed by law, bill you for any fees associated with this request.

How To Withdraw Your Consent For Electronic Delivery Of Documents

At any time, you may change your mind and request all electronic documents be in paper form and mailed to your US postal address on file with SafeAuto. To stop receiving electronic documents, send an email to customerservice@safeauto.com and include within your email your full name, email address, US Postal Address, and telephone number. SafeAuto does not require any other information from you to withdraw consent.

Consequences Of Withdrawing Your Consent

If you elect to receive required notices and disclosures in paper form instead of electronic form, it will slow the speed at which SafeAuto can complete certain steps in transactions with you and deliver services to you. The process will take longer because SafeAuto needs to send the required notices or disclosures to you in paper form and then wait for acknowledgment from you that you received such paper notices or disclosures.

To Advise SafeAuto Of Your New Email Address

It is your sole responsibility to keep your email address current, active, and capable of receiving emails. You are responsible for accessing, opening, and reading the electronic documents. The electronic documents have the same legal effect as printed ones.

To inform SafeAuto of any change to your email address for the electronic delivery of documents, send an email to customerservice@safeauto.com and include in your email both your previous email address and your new email address. SafeAuto does not require any other information from you to change your email address.

Safe Auto does not warrant that the delivery of electronic documents will be uninterrupted or error free. Further, Safe Auto is not responsible for problems arising from emails sent to an inactive or out-of-date email addresses. If an email is returned to SafeAuto as undeliverable, SafeAuto will attempt to resend the email. If the email is returned again as undeliverable, SafeAuto will presume that you have withdrawn your consent and the documents will be mailed to you using the US Postal address on file with SafeAuto.

Hardware And Software Requirements To Access And Retain Electronic Records

Operating Systems:Windows® 7
Windows® 8.x
Windows® 10
Mac OS® X 10.9+
Browsers:Final release versions of Internet Explorer® 11 or above (Windows only)
Microsoft Edge (Windows Only)
Google Chrome 30+ (Windows and Mac)
Mozilla Firefox 27+ (Windows and Mac)
Safari™ 7+ (Mac only)
PDF Reader:Acrobat® or similar software may be required to view and print PDF files
Screen Resolution:1024 x 768 minimum (for desktops and laptops)
Enabled Security Settings:Allow per session cookies

** These minimum requirements are subject to change. Pre-release (e.g. beta) versions of operating systems and browsers are not supported. You must also have an active email address.

If SafeAuto’s hardware or software requirements change and that change would create a material risk that you would not be able to access or retain your electronic records, SafeAuto will provide you notice of the revised hardware or software requirements. Continuing to accept electronic delivery of the documents after receiving notice of the change is reaffirmation of your consent.

State Specific Notices

The following notifications are required by law in the states identified below. Such notifications are applicable only to the residents of the identified states, and this Terms of Use remains in full force and effect, subject only to the modifications required by such notification.

GEORGIA RESIDENTS – PLEASE READ THE FOLLOWING

Georgia law requires the following language be included in this Terms of Use:

"I AGREE TO RECEIVE ALL MAILINGS AND COMMUNICATIONS ELECTRONICALLY. SUCH ELECTRONIC MAILING OR COMMUNICATIONS MAY EVEN INCLUDE CANCELLATION OR NONRENEWAL NOTICES."

KENTUCKY RESIDENTS – PLEASE READ THE FOLLOWING

Kentucky law requires the following language be included in this Terms of Use:

"THE POLICYHOLDER WHO ELECTS TO ALLOW FOR THIS POLICY, NOTICES AND COMMUNICATIONS TO BE SENT TO THE ELECTRONIC MAIL ADDRESS PROVIDED BY THE POLICYHOLDER SHOULD BE AWARE THAT THE ELECTION OPERATES AS CONSENT BY THE POLICYHOLDER FOR ALL NOTICES TO BE SENT ELECTRONICALLY, INCLUDING NOTICE OF NONRENEWAL AND CANCELLATION. THEREFORE, THE POLICYHOLDER SHOULD BE DILIGENT IN UPDATING THE ELECTRONIC MAIL ADDRESS PROVIDED TO THE INSURER IN THE EVENT THAT THE ADDRESS SHOULD CHANGE."

Kentucky law also requires that you be advised of the options when electing to receive a policy and notices. The options are as follows: (1) You may continue to receive delivery of the policy and all notices in hard copy; (2) You may receive delivery of the policy electronically, but receive all notices in hard copy; or (3) You may receive delivery of the policy and all notices electronically.

TENNESSEE RESIDENTS – PLEASE READ THE FOLLOWING

Tennessee law requires the following language be included in this Terms of Use:

"THE POLICYHOLDER ELECTING TO ALLOW FOR NOTICES AND COMMUNICATIONS TO BE SENT TO THE ELECTRONIC MAIL ADDRESS PROVIDED BY THE POLICYHOLDER SHOULD BE AWARE THAT THE INSURER RIGHTFULLY CONSIDERS THIS ELECTION TO BE CONSENT BY THE POLICYHOLDER THAT ALL NOTICES MAY BE SENT ELECTRONICALLY, INCLUDING NOTICE OF NONRENEWAL AND NOTICE OF CANCELLATION. THEREFORE THE POLICYHOLDER SHOULD BE DILIGENT IN UPDATING THE ELECTRONIC MAIL ADDRESS PROVIDED TO THE INSURER IN THE EVENT THAT THE ADDRESS SHOULD CHANGE."

Federal Law

You acknowledge and agree that this consent for electronic delivery is being provided by you in connection with a transaction affecting interstate commerce and subject to the federal ESIGN Act, and that you intend that the Act apply to the fullest extent possible to validate your ability to conduct business with SafeAuto by electronic means.

Acknowledging Your Access And Consent To Receive Materials Electronically

In agreeing to accept electronic delivery of documents, you are agreeing that:

  • You have voluntarily agreed to accept electronic delivery of documents; and
  • You have read and agreed to the Terms and Conditions for electronic delivery of documents; and
  • You have the ability to print the Terms and Conditions and/or store the Terms and Conditions for future reference and access; and
  • You have an active email address on file with SafeAuto and confirm that you have the required hardware and software described above; and
  • If you are a resident of Georgia, Kentucky, or Tennessee, you have read the mandatory notification required by your respective state; and
  • You will promptly update your email address with SafeAuto in the event your email address should change; and Until or unless you notify SafeAuto as described above, you consent to receive from SafeAuto exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you.

If you have any additional questions, please contact 1-800-SAFEAUTO (800-723-3288) or visit SafeAuto’s website at www.safeauto.com.

SafeAuto reserves the right to modify the Terms of Use at any time by simply updating this posting. Any modifications will be included in the Terms of Use, so your continued use of this website will constitute your acceptance of any modifications to the Terms of Use. Please check this page regularly.