State ELECTRONIC DOCUMENT DELIVERY TERMS & CONDITIONS

You agreed to receive your policy documents electronically and agreed to the terms and conditions for electronic delivery. This document is a reference tool that provides you with the agreed upon terms and conditions for electronic delivery of your documents. When you consented to electronic delivery of documents, you agreed that your consent was voluntary and could be withdrawn at any time. You should print or otherwise retain a copy of this agreement for your records.

Electronic Delivery of Documents

Safe Auto Insurance Group, Inc. and all subsidiaries (“SafeAuto”) may provide you with certain written notices or disclosures. Some of these notices and disclosures are required by law to be “in writing”, which means you are entitled to receive the notice or disclosure on paper. The federal ESIGN Act and certain state laws allow SafeAuto to provide you these notices or disclosures electronically with your consent.

All notices and disclosures will be sent electronically

Unless you tell SafeAuto otherwise, in accordance with the procedures described below, SafeAuto will provide to you in electronic format all required notices, disclosures, authorizations, acknowledgements, and other documents (collectively referred to as “electronic documents”) that are to be provided or made available to you. All electronic documents will be sent to the email address that you have provided to SafeAuto. However, SafeAuto reserves the right to provide you notices or disclosures in paper form, even if you have consented to receive in electronic form.

How to request a paper copy of an electronic document

You will have the ability to download and print electronic documents that SafeAuto sends you. To request a paper copy of the electronic document, send an email and request to the appropriate email address designated below and include within your email your full name, email address, US Postal address, and telephone number. SafeAuto will at that time, if allowed by law, bill you for any fees associated with this request.

For Policy related document requests: csd@safeauto.com
For Claim related document requests: cd@safeauto.com

You may also call 1-800-SAFEAUTO (800-723-3288) and request a paper copy of an electronic document previously provided to you. SafeAuto will at that time, if allowed by law, bill you for any fees associated with this request.

How to withdraw your consent for electronic delivery of documents

At any time, you may change your mind and request all documents be in paper form and mailed to your US postal address on file with SafeAuto. To stop receiving electronic documents, send an email and request to csd@safeauto.com and include within your email your full name, email address, US Postal Address, and telephone number. You may also call 1-800-SAFEAUTO (800-723-3288) to withdraw your consent. SafeAuto does not require any other information from you to withdraw consent.

Consequences of withdrawing your consent

If you elect to receive required notices and disclosures in paper form instead of electronic form, it will slow the speed at which SafeAuto can complete certain steps in transactions with you and deliver services to you. The process will take longer because SafeAuto needs to send the required notices or disclosures to you in paper form and then wait for acknowledgment from you that you received such paper notices or disclosures. This may result in certain time-sensitive correspondence between you and SafeAuto to cross in the mail, resulting in confusion or inconvenience to you.

To advise SafeAuto of your new email address

It is your sole responsibility to keep your email address on file with SafeAuto, current, active, and capable of receiving emails. To inform SafeAuto of any change to your email address for the electronic delivery of documents, send an email to csd@safeauto.com and include in your email both your previous email address and your new email address.  You may also call 1-800-SAFEAUTO (800-723-3288) to update your new email address. SafeAuto does not require any other information from you to change your email address.

SafeAuto is not responsible for problems arising from emails sent to an inactive or out-of-date email addresses. If an email is returned to SafeAuto as undeliverable, SafeAuto will attempt to resend the email. If the email is returned again as undeliverable, SafeAuto will presume that you have withdrawn your consent and the documents will be mailed to you using the US Postal address on file with SafeAuto.

Hardware and software requirements to access and retain electronic records

Operating Systems: Windows® 7
Windows® 8.x
Windows® 10
Mac OS® X 10.9+
Browsers: Final release versions of Internet Explorer® 11 or above (Windows only)
Microsoft Edge (Windows Only)
Google Chrome 30+ (Windows and Mac)
Mozilla Firefox 27+ (Windows and Mac)
Safari™ 7+ (Mac only)
PDF Reader: Acrobat® or similar software may be required to view and print PDF files
Screen Resolution: 1024 x 768 minimum (for desktops and laptops)
Enabled Security Settings: Allow per session cookies

** These minimum requirements are subject to change.  Pre-release (e.g. beta) versions of operating systems and browsers are not supported. You must also have an active email address.

If SafeAuto’s hardware or software requirements change and that change would create a material risk that you would not be able to access or retain your electronic records, SafeAuto will provide you notice of the revised hardware or software requirements. Continuing to accept electronic delivery of the documents after receiving notice of the change is reaffirmation of your consent.

Federal Law

You acknowledge and agree that this consent for electronic delivery is being provided by you in connection with a transaction affecting interstate commerce and subject to the ESIGN Act, and that you intend that the Act apply to the fullest extent possible to validate your ability to conduct business with SafeAuto by electronic means.

Acknowledging your access and consent to receive materials electronically

In agreeing to accept electronic delivery of documents, you are agreeing that:

 

  • You have voluntarily agreed to accept electronic delivery of documents; and
  • You have read and agreed to the terms and conditions for electronic delivery of documents; and
  • You have the ability to print the terms and conditions and/or store the terms and conditions for future reference and access; and
  • You have an active email address on file with SafeAuto and confirm that you have the required hardware and software described above; and
  • You will promptly update your email address with SafeAuto in the event your email address should change; and
  • Until or unless you notify SafeAuto as described above, you consent to receive from SafeAuto exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you.

If you have any additional questions, please contact 1-800-SAFEAUTO (800-723-3288) or visit SafeAuto’s website at www.safeauto.com