Pennsylvania Electronic Document Delivery Terms & Conditions

You have voluntarily consented to receive your policy documents electronically. By consenting to receive your documents electronically, you also agreed to the terms and conditions for electronic delivery, which are referenced below. This document is a copy of those agreed upon terms and conditions. You should print or otherwise retain a copy of this agreement for your records. Your consent to electronically receive your policy documents may be withdrawn at any time.

Electronic Delivery Of Documents

Safe Auto Insurance Group, Inc. and all subsidiaries (“Safe Auto”) may provide you with certain written notices or disclosures. Some of these notices and disclosures are required by law to be “in writing”, which means you are entitled to receive the notice or disclosure on paper. The federal ESIGN Act and certain state laws allow Safe Auto to provide you these notices or disclosures electronically with your consent.

All Notices And Disclosures Will Be Sent Electronically

Unless you tell Safe Auto otherwise, in accordance with the procedures described below, Safe Auto will provide to you in electronic format all required notices, disclosures, authorizations, acknowledgements, and other documents (collectively referred to as “electronic documents”) that are to be provided or made available to you. All electronic documents will be sent to the email address that you have provided to Safe Auto. However, Safe Auto reserves the right to provide you notices or disclosures in paper form, even if you have consented to receive in electronic form.

How To Request A Paper Copy Of An Electronic Document

You will have the ability to download and print electronic documents that Safe Auto sends you. To request a paper copy of the electronic document, send an email and request to the appropriate email address designated below and include within your email your full name, email address, US Postal address, and telephone number. Safe Auto may at that time, if allowed by law, bill you for any fees associated with this request.

For Policy related document requests: customerservice@safeauto.com

For Claim related document requests: claims@safeauto.com

You may also call 1-800-SAFEAUTO (800-723-3288) and request a paper copy of an electronic document previously provided to you. Safe Auto may at that time, if allowed by law, bill you for any fees associated with this request.

How To Withdraw Your Consent For Electronic Delivery Of Documents

At any time, you may change your mind and request all documents be in paper form and mailed to your US postal address on file with Safe Auto. To stop receiving electronic documents, send an email and request to customerservice@safeauto.com and include within your email your full name, email address, US Postal Address, and telephone number. You may also call 1-800-SAFEAUTO (800-723-3288) to withdraw your consent. Safe Auto does not require any other information from you to withdraw consent.

Withdrawing your consent will not affect the legal enforceability of electronic documents provided to you before the effective date of cancellation.

Consequences Of Withdrawing Your Consent

If you elect to receive required notices and disclosures in paper form instead of electronic form, it will slow the speed at which Safe Auto can complete certain steps in transactions with you and deliver services to you. The process will take longer because Safe Auto needs to send the required notices or disclosures to you in paper form and then wait for acknowledgment from you that you received such paper notices or disclosures. This may result in certain time-sensitive correspondence between you and Safe Auto to cross in the mail, resulting in confusion or inconvenience to you.

To Advise SafeAuto Of Your New Email Address

It is your sole responsibility to keep your email address on file with Safe Auto, current, active, It is your sole responsibility to keep your email address current, active, and capable of receiving emails. You are responsible for accessing, opening, and reading the electronic documents. The electronic documents have the same legal effect as printed ones.

To inform Safe Auto of any change to your email address for the electronic delivery of documents, send an email to customerservice@safeauto.com and include in your email both your previous email address and your new email address. Safe Auto does not require any other information from you to change your email address.

Safe Auto does not warrant that the delivery of electronic documents will be uninterrupted or error free. Further, Safe Auto is not responsible for problems arising from emails sent to an inactive or out-of-date email addresses. If an email is returned to Safe Auto as undeliverable, Safe Auto will attempt to resend the email. If the email is returned again as undeliverable, Safe Auto will presume that you have withdrawn your consent and the documents will be mailed to you using the US Postal address on file with Safe Auto.

Hardware And Software Requirements To Access And Retain Electronic Records

Operating Systems:Windows® 7
Windows® 8.x
Windows® 10
Mac OS® X 10.9+
Browsers:Final release versions of Internet Explorer® 11 or above (Windows only)
Microsoft Edge (Windows Only)
Google Chrome 30+ (Windows and Mac)
Mozilla Firefox 27+ (Windows and Mac)
Safari™ 7+ (Mac only)
PDF Reader:Acrobat® or similar software may be required to view and print PDF files
Screen Resolution:1024 x 768 minimum (for desktops and laptops)
Enabled Security Settings:Allow per session cookies

** These minimum requirements are subject to change. Pre-release (e.g. beta) versions of operating systems and browsers are not supported. You must also have an active email address.

If Safe Auto’s hardware or software requirements change and that change would create a material risk that you would not be able to access or retain your electronic records, Safe Auto will provide you notice of the revised hardware or software requirements. Continuing to accept electronic delivery of the documents after receiving notice of the change is reaffirmation of your consent.

Federal Law

You acknowledge and agree that this consent for electronic delivery is being provided by you in connection with a transaction affecting interstate commerce and subject to ESIGN, and that you intend that the Act apply to the fullest extent possible to validate your ability to conduct business with Safe Auto by electronic means.

Acknowledging Your Access And Consent To Receive Materials Electronically

In agreeing to accept electronic delivery of documents, you are agreeing that:

  • You have voluntarily agreed to accept electronic delivery of documents; and
  • You have read and agreed to the terms and conditions for electronic delivery of documents; and
  • You have the ability to print the terms and conditions and/or store the terms and conditions for future reference and access; and
  • You have an active email address on file with Safe Auto and confirm that you have the required hardware and software described above; and
  • You will promptly update your email address with Safe Auto in the event your email address should change; and
  • Until or unless you notify Safe Auto as described above, you consent to receive from Safe Auto exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you.

If you have any additional questions, please contact 1-800-SAFEAUTO (800-723-3288) or visit SafeAuto’s website at www.safeauto.com

Safe Auto reserves the right to modify the Terms of Use at any time by simply updating this posting. Any modifications will be included in the Terms of Use, so your continued use of this website will constitute your acceptance of any modifications to the Terms of Use. Please check this page regularly.