Mobile App Help

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1. The app is telling me to upgrade to the latest version but there is no update available in the app store. What should I do?

If you are seeing this message you should delete the app from your phone and reinstall it.

When you purchase health insurance through this marketplace, you will be purchasing individual coverage, and not a group insurance plan. The health insurance coverage will be directly between you and the insurance carrier.

2. What features are included in the SafeAuto Mobile App?

  • Save your payment details for future use.
  • One-tap payments allow you to make payments with a saved card directly from the home screen.
  • Access a digital copy of your ID card.
  • Review your policy details and coverage.
  • For any features which require you to visit our website, you will be automatically signed in. No need to sign in twice.

3. What payment options are available within the SafeAuto mobile app?

The SafeAuto Mobile App provides you with the ability to make payments by card (ATM/Debit/Credit) or by electronic check. You may also choose our popular Quick Pay option without needing to sign in.

You can also make payments over the phone by tapping contact SafeAuto in the navigation drawer.

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More Questions? Call 1-800-SAFEAUTO (1-800-723-3288) or e-mail our Customer Service Department at csd@safeauto.com